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Order and Return Assistance

When contacting support about delivery, damage, a return, or an exchange, supply the order number and useful evidence. Unauthorized return parcels should not be mailed. puracy applies this rule to the relevant orders and requests. This explanation helps ensure that the relevant customer standard is communicated plainly.

Business and Return Address

The approach used by puracy is as follows: The complete physical address is 255 Middlebrooks Ave, Trumbull, Connecticut, 06611, United States. This is also the default return address unless an approved return authorization supplies a dedicated destination. This wording is designed to make the relevant customer process easier to understand.

Customer-Service Hours

Customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Send questions to support@puracyquay.shop or call 512-779-8457. puracy applies this rule to the relevant orders and requests. This explanation is included so the customer process is clear before an order is placed.

Store Contact Details

• Store: puracy
• Customer-service email: support@puracyquay.shop
• Customer-service phone: 512-779-8457
• Business and return address: 255 Middlebrooks Ave, Trumbull, Connecticut, 06611, United States