Shipping Policy

Changes, Loss, and Damage

As part of the service provided by puracy, check the shipping address before submitting an order and contact support@puracyquay.shop immediately about a correction. For loss, damage, an incomplete delivery, or a tracking concern, reach support@puracyquay.shop or 512-779-8457. It is included to give customers practical clarity about this part of the service.

Where We Deliver

The approach used by puracy is as follows: We serve U.S. delivery addresses only. Free standard shipping applies to every United States order, and destinations outside the country are excluded. The statement is included to make the related service expectation clear at a glance.

How Tracking Is Provided

As part of the service provided by puracy, a tracking number is provided after dispatch using the contact information entered at checkout. Tracking may require a short period to begin showing carrier scans. It is included to give customers practical clarity about this part of the service.

Handling and Carrier Time

For customers of puracy, the fulfillment team generally prepares an order within 1–2 business days, followed by approximately 4–6 business days in transit with the carrier. The purpose of this explanation is to make the applicable customer standard easy to follow.

Store Contact Details

• Brand/store name: puracy
• Contact email: support@puracyquay.shop
• Telephone: 512-779-8457
• Physical and return address: 255 Middlebrooks Ave, Trumbull, Connecticut, 06611, United States